Onboarding to work: prepare materials for a new employee

Service Business

Introducing a new employee to work is very important. Employed people are concerned about how they will cope in the workplace, whether they will be accepted by their colleagues and will be able to find themselves in the organizational reality. Adapting to new conditions can run smoothly and without major problems if the employer prepares appropriate training materials and provides the employee with a tutor or mentor. The newly hired person may be an outstanding specialist, but in the first few days he will certainly feel a bit lost in his new workplace. Implementation to work requires support. How to prepare training materials so that the newly hired person can use them at the stage of introduction to work?

Implementation to work - why create training materials?

In each workplace, a newly hired person will have to read the applicable regulations, health and safety regulations, and job description. In the first days, the employee will become a reader, absorbing organizational documents. The training materials will become the next reading. Is it worth blaming a newly hired person?

It's worth it. Well-prepared training materials will facilitate the performance of duties by a newly hired person who, through instructions and instructional videos, will learn about the applicable work rules and methods of operation. He will also learn the plan of office spaces and places where office supplies are stored - e.g. in the locker near the photocopier there may be toners and inks, but blank A4 sheets can be obtained from the accounting office. The guardian will not always provide all the information that may become crucial in adapting to the new workplace by the employee.

Implementation to work requires the preparation of training materials, which also saves the time of tutors or mentors who are responsible for familiarizing the new person with the conditions and rules of work. By handing over the operating manual for a photocopier, printer or scanner, the employee will have the opportunity to read it on their own, and the guardian will not have to explain when to press the red button and when to press the green button. This is especially true for high turnover at a given job - providing the same information can be tedious.

Implementation to work - training materials in the form of films

Preparing instructions only in writing, in the form of leaflets, posters, booklets or extended PDF files, is not the best solution. A newly hired person will not learn proper customer service after reading a several-page newspaper. Therefore, it is worth considering assembling an instructional video.

Example 1.

The restaurant owner has been struggling with a high turnover of waiters for several months. New people came and went within two weeks. The situation became tiring because every time, when hiring a new person, the employer had to instruct them in customer service. The owner decided to prepare an instructional video. It is true that the assembly of the material required a great commitment of the owner and took many hours of work, but the end result was satisfactory. The entrepreneur turned on the film when he hired a new employee. While watching the training material, the new waiter got acquainted with the working conditions and the rules of customer service.

Implementation to work - training materials for remote work

When hiring a person to work remotely, you should provide him with instructions and guides that will indicate how he should perform the assigned duties. The preparation of comprehensive training materials is important because people working remotely organize their working time by themselves - they can perform tasks at night. In a situation where a problem arises that prevents the implementation of a given activity, the employee will not be able to obtain an immediate response from the employer with specific working hours.

Implementation to work - what are the benefits of preparing training materials?

The benefits related to the preparation of training materials for implementation to work include, among others:

  • saving time and labor costs of a new employee's supervisor,
  • reducing the stress level of a newly hired person,
  • the opportunity to learn how to perform the duties at any time without the need to consult the guardian,
  • easy communication of information on work rules without the risk of overlooking important issues.


Be sure to keep the training materials up-to-date. It cannot be allowed for a new employee to receive an instructional video with an outdated way of customer service.